Once booked, tickets can not be changed or cancelled.
Please arrive at least 15-20 minutes before your departure slot.
Late arrivals will not be admitted, exchanged or refunded.
Minimum age: 8 years old
Minimum height: 1.2m
Maximum weight: not more than 21 stone/130kg/286lbs
Maximum measurements: maximum waist measurement 125cm, maximum upper thigh measurement 75cm
1 adult can bring 2 children aged 8-11 years or 4 children aged 12-13 years or 5 children 14-17 years
Wear appropriate clothing for the weather. Socks must be worn.
Up at The O2 is not suitable for pregnant customers
Climbers must not be under the influence of alcohol or legal or illegal substances: You will not be permitted to participate and will not be refunded.